Cintu offers free shipping on every order placed within the United States. We take care in packing each handbag and clutch, and every shipment includes tracking so you always know where your order stands.
1. Where We Ship
We currently ship to addresses throughout the United States, with no minimum purchase required to qualify for free shipping.
2. Processing and Delivery Times
Order processing. Once your order is placed, our team prepares it for shipment within 1–2 business days (Monday through Friday). Orders placed after our daily cut-off time of 5:00 PM EST are processed the following business day.
Transit time. After your order leaves our facility, it typically takes 4–6 business days to arrive, depending on your location.
Total delivery estimate. Most customers receive their handbag or clutch within 5–8 business days of placing their order.
We work with FedEx, UPS, and USPS to keep deliveries reliable and on schedule.
3. How We Package Your Order
Every handbag and clutch is packed with care to arrive in the same condition it left our facility:
Items are wrapped and cushioned to prevent scuffing or damage during transit
Sturdy outer packaging protects against impact and handling
Any care instructions or product tags are included with your order
4. Order Tracking
Once your order ships, you’ll receive a tracking number by email within 24 hours, so you can follow your package right up to delivery. For select higher-value orders, a signature may be required at the time of delivery to confirm safe receipt.
5. Questions About Your Shipment
If you have any questions about the status of your order or our shipping process, we’re happy to help:
- Business Name: Cintu
- Phone Number: +1 (305) 321-5026
- Email: support@cintu.store
- Physical Address: 900 Collins Ave, Miami Beach, FL 33139, USA
- Business Days:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Response Time: We respond within 24 hours.
TIme zone: (GMT-05:00) Eastern Standard Time (New York)